Privacy Policy
Last updated: 14 May 2026 | Effective date: 1 January 2025
This Privacy Policy describes how RocketPhantoms ("we", "us", or "our"), operated at rocketphantoms.pro, collects, uses, discloses, and manages personal information. We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using rocketphantoms.pro, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our website.
1. Who We Are
RocketPhantoms is an Australian gaming media publication headquartered at Level 12, 120 Collins Street, Melbourne VIC 3000, Australia. We publish game reviews, esports tournament coverage, and gaming news targeting Australian audiences.
For privacy-related enquiries, contact us at: [email protected]
2. Information We Collect
We collect personal information only when it is reasonably necessary for our functions and activities. The types of information we may collect include:
2.1 Information You Provide Directly
- Contact form submissions: name, email address, and message content when you contact us via our contact form.
- Newsletter subscriptions: email address when you subscribe to our newsletter.
- Tournament registration interest: name and email when you register interest in tournament events.
2.2 Information Collected Automatically
- Usage data: pages visited, time spent on pages, referring URLs, and browser type, collected via analytics tools.
- Device information: IP address (anonymised), device type, operating system, and screen resolution.
- Cookies and similar technologies: as described in our Cookie Policy.
3. How We Use Your Information
We use the personal information we collect for the following purposes:
- To respond to your enquiries and provide customer support.
- To send you our newsletter and editorial updates (only with your consent).
- To notify you about tournament events you have expressed interest in.
- To improve our website content, structure, and user experience.
- To analyse website traffic and understand how visitors interact with our content.
- To comply with legal obligations under Australian law.
- To detect and prevent fraud or abuse of our services.
We will not use your personal information for purposes other than those listed above without your prior consent, unless required or authorised by law.
4. Disclosure of Personal Information
We do not sell, rent, or trade your personal information to third parties. We may disclose your information in the following limited circumstances:
- Service providers: third-party vendors who assist us in operating our website (e.g., email delivery services, analytics providers), bound by confidentiality obligations.
- Legal requirements: when required by law, court order, or government authority.
- Business transfers: in the event of a merger, acquisition, or sale of assets, subject to the same privacy protections.
Where we disclose personal information to overseas recipients, we take reasonable steps to ensure those recipients handle your information in a manner consistent with the Australian Privacy Principles.
5. Data Security
We take reasonable technical and organisational measures to protect your personal information from misuse, interference, loss, and unauthorised access. These measures include:
- HTTPS encryption for all data transmitted to and from rocketphantoms.pro.
- Restricted access to personal data on a need-to-know basis.
- Regular review of our security practices.
However, no method of transmission over the internet is 100% secure. We cannot guarantee the absolute security of information transmitted to our website.
6. Retention of Personal Information
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Newsletter subscriber data is retained until you unsubscribe. Contact form submissions are retained for up to 12 months.
7. Your Rights
Under the Australian Privacy Act 1988, you have the right to:
- Access the personal information we hold about you.
- Correct inaccurate or outdated personal information.
- Request deletion of your personal information, subject to legal retention requirements.
- Withdraw consent for newsletter communications at any time by clicking "unsubscribe" in any email or contacting us directly.
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au if you believe we have breached the APPs.
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
8. Cookies
We use cookies and similar tracking technologies on rocketphantoms.pro. For full details on the cookies we use and how to manage your preferences, please read our Cookie Policy.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies independently.
10. Children's Privacy
rocketphantoms.pro is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at [email protected].
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this page periodically.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us:
- Email: [email protected]
- Post: Privacy Officer, RocketPhantoms, Level 12, 120 Collins Street, Melbourne VIC 3000, Australia
- Online: Contact Form